Information We Collect
When you call or message Fishers EV Charger Installation about work in Fishers or elsewhere in Hamilton County, we collect what we need to quote and schedule the job: your name, the phone number you are calling from, the service address, your vehicle make and model, the amperage your car accepts, details about your existing electrical panel such as its rating and available breaker spaces, and any photographs of the panel, the garage or the intended charger location that you choose to send us. If you ask us to support a utility rebate or federal tax-credit claim, we also retain the invoice, the permit record and the equipment details that claim requires. We do not ask for financial account numbers, government identification numbers, or anything unrelated to the installation.
How We Use Your Information
We use what you give us to prepare your written quote, calculate the load on your existing service, specify the right breaker and conductors, file the permit, book the inspection, carry out the work and follow up afterwards. The phone number is used to return your call, confirm an appointment window and let you know when an installer is on the way. Job records are kept so we can honour the workmanship warranty and so you have documentation if a rebate or warranty claim is questioned later. We do not sell your information and we do not use it to market unrelated products or services.
Cookies and Tracking
This website may use cookies and similar technologies to keep pages working correctly, remember basic preferences such as a menu you have opened, and understand in aggregate which pages visitors read. You can block or delete cookies in your browser settings, and the site remains usable without them. We do not use cookies to build an advertising profile of you.
How We Share Information
We share only what is necessary to complete the job. A permit application goes to the local permitting authority, equipment details go to the manufacturer when we register a warranty, and limited job details may go to a utility if you have asked us to support a rebate claim. Service providers that help us operate the business, such as our website host, may process information on our behalf and only under our instruction. We may also disclose information where the law requires it. We do not share your details with contractors who are not working on your installation.
Data Security
Quotes, permit records and job photographs are held on access-controlled systems and are available only to the people working on your installation. No method of storage or transmission over the internet is completely secure, so we cannot guarantee absolute security. What we can do, and do, is limit what we collect in the first place and keep it only as long as the job, the warranty period and our record-keeping obligations require.
Your Choices and Rights
You can ask us what information we hold about your job, ask us to correct anything inaccurate, and ask us to delete records we are not otherwise required to keep. To make any of those requests, call the number at the foot of this page and tell us the service address. Please note that asking us to delete a job record may mean we can no longer support a warranty or rebate claim that depends on it.
Third-Party Links
Pages on this website may link to charger manufacturer documentation, utility rebate pages, permitting information or other outside resources. Those sites are operated by other organisations, have their own privacy practices, and are not under our control. We suggest reading their policies before sharing information with them.
Children's Privacy
This website and our services are directed at property owners, tenants, landlords, property managers and business operators, not at children. We do not knowingly collect information from anyone under 13. If you believe a child has provided us with information, call us and we will remove it from our records.
Changes to This Policy
We may update this policy as the business, the website or the law changes. Any revised version will be posted on this page with a new last-updated date above. Continuing to use the site after a revision is published means you accept the updated policy.
Contact Us
If you have a question about this policy, or about the information we hold relating to a job in Fishers or anywhere else in the Hamilton County area we serve, the fastest route is to call us during business hours and tell us the service address.
